After installing the Solen system I have a few parts left over, is that right?
Yes, that is quite possible. We supply a number of extra inserts with the system so that it can be used with different carriers. As you can see in the instructions there are 6 x 2 different inserts for luggage carrier tubing in different diameters. Make sure the right inserts fit onto the outer luggage carrier tubes.
The inserts are slightly longer on the back. Click the inserts into place with the long back against the bag. See drawing 3 in the instructions. The rail underneath the bag must be hooked onto the disc at the same time. We would suggest that you keep the left-over parts in case you ever buy a different bicycle.
The bag hook has broken off; would you be able to send me a new one so that I can fit it to the bag myself?
We ask that you go back to your dealer. Here they will be able to provide you with a new hook free of charge.
Which luggage carriers / tube diameters can the Forest bags with Solen system be mounted onto?
Various luggage carrier tube diameters, for 8 mm, 10 mm, 10.5 mm, 11 mm, 11 mm curved and 14 mm tube thicknesses. Special inserts are supplied with the system.
What is the difference between the Forest bags with and without the Solen system?
The difference is in the suspension system. One version of the bags has simple suspension hooks, the deluxe version comes with the Solen system which, among other things, has hooks that fit the latest luggage carriers and comes equipped with a lock.
The Solen system is a suspension system in which the spacing of the hooks can be adjusted in the rail and which is suitable for luggage carrier tube diameters from 6 to 16 mm. Using a ‘disc’, the bag is fitted to the luggage carrier leg on the bottom. The Solen system also comes with a lock.
The Forest bags featuring the Solen system are: 17265-17266-17267 Forest Lowrider and art. nos. 17268-17269-17270 Forest Rearrider.