Contact

Help us to have your email forwarded to the appropriate reference person, therefore please choose among:

I am consumer
I am retailer/purchaser/B2B
I am journalist/editor/stylist (press)

I’m looking for a particular Basil product, where can I find this?

On our website you can search by category (bag, basket, accessories), item(number), color, etc., so you can quickly find the product of your choice.

If you want to buy a product, please contact your bike specialist. It is possible that the relevant retailer doesn’t have the desired product in stock. However, the retailer can very quickly order any Basil product through the various wholesalers in the Netherlands, Belgium and Germany.


Which product is suitable for my bike?

On our website you can find additional product information regarding assembly and mounting on your bike, so you can decide whether this product is right for you.

If you have specific questions about the fit of a Basil product on your bike, we recommend that you always contact your dealer. Your dealer can take a specific look at your bike and advise you what Basil product is most suitable for your bike.


How to act on a complaint or warranty question?

If you have a complaint regarding a product, we advise you to go back to the store where you bought the product, and to submit your complaint.

Always take your receipt. If you purchased your product through a webshop, please contact the shop. A shop is obliged to accept your complaint.

Contactform | retailer/purchaser/B2B

Do you have any additional questions and / or comments? Or do you want to make an appointment to discuss the possibilities? please contact us.

For proper processing of this form we require the fields marked with a *.

Your data is in good hands.

Contactform | journalist/editor/stylist (press)

Do you have any additional questions and / or comments? Or do you want to make an appointment to discuss the possibilities? please contact us.

For proper processing of this form we require the fields marked with a *.

Your data is in good hands.

Contact

Mailing address Postbus 29 | 7070 AA Ulft | The Netherlands


Visiting address Ettenseweg 7A | 7071 AA Ulft | The Netherlands


Company info CoC: 09086961 | VAT: NL 803.725.188.B01

Basil: specialist in bicycle baskets and bicycle bags